Terms and Conditions | Conflicts of Interest Policy | Order Execution Policy | Risk Disclosure Statement | Pillar 3 Disclosures | Information about how we hold your money | Execution Disclosure
Swissquote offers on its website (hereinafter “the website”) a financial information service and a trading platform. The accessing and use of the website are governed by the Important Legal Information (hereinafter “the Terms and Conditions”) set out herein. These Terms and Conditions shall be supplemented by any and all special agreements applying in connection with a service or product offered by Swissquote where you or your representative (hereinafter “you”) act in a capacity as contracting party. Nevertheless, in the event of any conflict, the provisions contained in any such special agreement shall prevail.
By accessing and using the website, you acknowledge that you have read, understood and agreed to be bound by the Terms and Conditions. Furthermore, you accept that Swissquote may, at any time and without any prior notice requirement, alter the Terms and Conditions. If you do not agree to the Terms and Conditions, do not access or use the website in any way whatsoever.
The website is the exclusive property of Swissquote. Swissquote’s proprietary rights shall not be altered in any way by any reproduction or use of the website.
Copyright and Trademarks
The content and layout of the website are protected by copyright (all rights reserved) and other intellectual property rights, held by Swissquote and the information providers with whom Swissquote operates (hereinafter “third party information providers”).
Information provided on the website may only be downloaded, printed or otherwise reproduced - for personal, non-commercial purposes - provided that the copyright notes and other statutory proprietary designations are retained. You do not acquire rights by reproducing or copying in any way information available on the website; all rights are retained by Swissquote. You are strictly prohibited from using anywhere other than on the website and from copying in any way whatsoever software or any other tools available on the website.
It is forbidden under any circumstances to set up links, e.g. in the form of hyperlinks or inline links, to this website, to frame it, or to access it through inline links or through a frame, without Swissquote's prior written approval.
It is forbidden to reproduce in whole or in part, transmit by electronic or any other means, modify or use copyright elements of this website for public or commercial purposes without Swissquote's prior written approval.
® Swissquote, Swissquote Ltd and the M logo in particular are trademarks of Swissquote. Other verbal and/or graphic elements featuring on the website and used to identify the origin of a product or service may be the trademarks of their respective owners, for example the trademark of one of Swissquote’s commercial partners. These trademarks may not be reproduced or used without the prior permission of their owners.
No Offer or Advice
All the information provided, in particular the opinions, mathematical results and technical analyses published on the website, transmitted to you or obtained via the selection and decision-making tools proposed by Swissquote, is provided for information purposes only and SHOULD IN NO EVENT BE CONSTRUED AS AN OFFER, A PIECE OF ADVICE OR A RECOMMENDATION to buy or sell a particular financial instrument or to engage in any transaction whatsoever; nor should the information provided be construed as advice of any other type, for example of a fiscal or legal nature.
All of the investment decisions you take shall be based exclusively on your own assessment of your financial situation and your investment goals, as well as on your own personal interpretation of the information available, in particular the opinions, mathematical results and technical analyses published on the website, transmitted to you or obtained via the selection and decision-making tools proposed by Swissquote. You are solely responsible for such decisions.
Investments in financial instrument featuring on the website are subject to certain risks. The price of financial instrument may go down as well as up. The future performance of a financial instrument cannot be guaranteed by past performance. It is therefore possible that you do not get back the amount you invest. WE STRONGLY RECOMMEND THAT YOU SEEK PROFESSIONAL ADVICE BEFORE TAKING INVESTMENT DECISIONS.
Exclusion of Liability
Neither Swissquote, its directors, officers, employees, agents or shareholders, nor third party information providers, their directors, officers, employees, agents or shareholders will assume ANY LIABILITY FOR ANY LOSS OR DAMAGES WHATSOEVER, be they direct or indirect, incurred as a result of accessing the website or using the information and services available on the website, or as a result of the inability to access or use any information or services available on the website.
In particular, it is expressly stated that IN NO EVENT WILL SWISSQUOTE, its directors, officers, employees, agents or shareholders BE LIABLE FOR ANY LOSS OR DAMAGES incurred as a result of errors, technical or otherwise, transmission failures, system overloads, usage problems, interruptions in services (including but not limited to system maintenance services), any delay in the transmission of information, incompatibility between the website and your files and/or software (in particular your browser) and/or computer, malfunction, interference, the transmission of a virus onto your computer, unauthorized access (as a result of hacking or piracy activities, for example), the willful blocking of telecommunications tools or networks (as a result of mail-bombing, denial of services attacks, for example) or any other failure or inadequacy on the part of telecommunication or network service providers.
Disclaimer of Warranty
Swissquote and third party information providers pay particular attention to the preparation and update status of the data provided. Nevertheless, they do not warrant or guarantee, either expressly or implicitly, the quality, pertinence, accuracy, completeness, update status, availability or legality of the information published on the website, transmitted to you or obtained via selection or decision-making tools. In addition, real time information is obtained from what is believed to be a reliable source, but cannot be guaranteed.
Furthermore, information may be changed at any time without any prior notice being required.
The activation of certain links on the website may cause you to leave the Swissquote website. Swissquote does not review any of these linked websites and does not warrant or guarantee, either expressly or implicitly, the quality, pertinence, accuracy, completeness, update status, availability or legality of the content of these sites, nor shall it be in any way responsible for the products, services, information and other content offered via these linked sites. The same applies to websites offering links to Swissquote’s website.
Furthermore, prior written approval must always be obtained before a link from an external site to Swissquote’s website can be created.
Confidentiality in Respect of User IDs and Passwords
You are obliged to keep user IDs, passwords and other means of identification secret. To this end, you must not store your user IDs, passwords or other means of identification in your browser and you must delete all temporary files stored in your cache memory as well as your surfing history. You are solely responsible should such means of identification be communicated to, discovered or misused by a third party, and for any and all losses and damages resulting there from.
You have taken note of the fact that you are required to disconnect from the identification services proposed by Swissquote before leaving your Internet station. To do this, you must close all your browser windows showing the site.
Proper use of the Website
You undertake to use the website in a proper and reasonable manner, and not to misuse the website in any way or use it in such a way as might occasion, for example, the overloading of the website, any delay in the transmission of information, any interruption of service, blockage of access to the website or any other effect detrimental to Swissquote or to the users of its website. In particular, it is forbidden:
- to effect e-mail-bombing or any denial-of-service attack (in particular flooding) or any similar attempt similar;
- to infect the website with any virus, worm, Trojan horse or other software, or any similar attempt;
- to gain or attempt to gain unauthorised access to the servers administering the website, or to circumvent or attempt to circumvent or to disable or attempt to disable the website’s security features (hacking);
- to update the information provided on the website using automatic updating programs, e.g. such as are provided by other websites;
- to use offline readers or similar software, in particular such as would allow the mass downloading of data from the website onto your hard disk.
Should you undertake any of these actions, Swissquote reserves the right to deny you access to the website, even if you are a client of Swissquote.
Registration and Use of Your Activities on the Website
Please note that Swissquote records and analyses all your activities on the website with the help of cookies for the purposes of statistical study (in particular tracking and analysing data pertaining to the process of opening an account), security, system monitoring, management, marketing and compliance with legal and regulatory obligations incumbent on Swissquote. Data such as IP address are collected in this respect and sent to third-party services Swissquote calls upon. Said third party can be located outside Switzerland. Swissquote undertakes to treat such information using security measures Swissquote deems appropriate.
The following definitions have been used for the purposes of the Terms and Conditions specified herein:
- “Swissquote”: Swissquote Ltd.
- “website”: all web pages designed and managed by Swissquote, as well as any and all information, services, products, software, tools, functions and links available thereon;
- “information”: including, but not limited to, all data, prices, opinions, calculation results, technical analyses, articles, charts and other elements available on the website.